Data Entry Coordinator

Responsibilities include:

• Review applicants' application paperwork, including National Security forms SF85, SF85P, and other related forms, ensuring completeness and accuracy.
• Communicate with applicants and clients to request missing or additional information.
• Assess and scope applicants' paperwork for appropriate case coverage, generating items to be scheduled for field staff.
• Conduct telephone interviews with sources and record providers, documenting relevant information thoroughly.
• Order screening packages (SP) according to specific client requirements and instructions.
• Review completed screening reports for compliance with FCRA guidelines and upload finalized screening packages to the customer.
• Resolve returned cases with quality deficiencies promptly, ensuring adherence to quality standards.
• Perform additional tasks and responsibilities as assigned by management.
• SUPERVISORY RESPONSIBILITIES:
• This job has no supervisory responsibilities.
• STANDARDS AND MEASUREMENTS:
• Daily completion of verifications to ensure operational efficiency.
• Quality of case processing focuses on minimizing errors and maintaining accuracy.
• Consistent performance levels that reflect high internal and external job satisfaction.
• Adherence to FCRA guidelines, ensuring compliance in all processes.
• Active engagement in learning new topics and business practices to enhance professional development.
• Contribution to the growth and success of the team and business through support and encouragement.

Requirements include:

• High school diploma or GED equivalent required; additional education or certifications in a related field are a plus.
• Basic understanding of data entry practices or office procedures preferred; prior experience in data entry, administrative support, or a related role is advantageous but not required.
• Strong attention to detail and organizational skills to ensure data accuracy and consistency.
• Proficiency with standard computer applications, including word processing software, spreadsheets, and basic database navigation.
• Ability to learn quickly and adapt to various software tools or data management systems.
• Effective communication and interpersonal skills to collaborate with team members.
• Willingness to undergo on-the-job training to develop key competencies for the role.
• IDS Basic COMPETENCIES:
• Oral Communication: Clearly and persuasively communicates in both positive and challenging situations; actively listens, seeks clarification, and responds effectively to questions; demonstrates proficiency in group presentations and active participation in meetings.
• Interpersonal Skills: Resolves conflicts constructively without assigning blame; maintains confidentiality and respects boundaries; listens attentively without interruption, manages emotions effectively, and remains open to new ideas and approaches.
• Professionalism: Exhibits tact and respect in all interactions; remains composed under pressure; treats all individuals with fairness and consideration regardless of their role or status; accepts accountability for actions and consistently follows through on commitments.
• Attendance/Punctuality: Maintains consistent attendance and punctuality in a remote work environment; ensures work responsibilities are effectively managed during absences; attends virtual meetings and appointments promptly, demonstrating reliability and adaptability to remote work requirements.
• Quality: Maintains a high standard of accuracy and thoroughness; proactively seeks opportunities for improvement; applies constructive feedback to enhance performance and ensures ongoing quality in deliverables.
• Teamwork: Collaborates effectively with team members, balancing individual and team responsibilities; welcomes and provides constructive feedback; fosters a positive team environment and prioritizes collective success over individual interests; builds morale and reinforces group commitment to shared goals.
• PHYSICAL DEMANDS AND WORK ENVIRONMENT:
• Occasionally required to stand and engage in light physical activity.
• Frequently required to walk and sit for extended periods.
• Regularly utilizes hand and finger dexterity for tasks such as typing or data entry.
• Occasionally engages in physical movements such as climbing, balancing, bending, stooping, kneeling, or crawling.
• Consistently required to communicate effectively through talking and hearing.
• The work environment is typically quiet, promoting focused and productive tasks.
• Must occasionally lift and/or move objects weighing up to 10 pounds.
• Specific vision requirements include close vision for reading and data accuracy.
• The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Job Type: Full-time
• Pay: $20.00 - $24.00 per hour
• Expected hours: 40 per week
• Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Schedule:
• 8 hour shift
• Monday to Friday
• Work Location: Remote